Why Was Wyndham Just Named One Of The Top-Satisfying Lenders?

Category: WCM Updates
Read Time: 2min


Wyndham Capital has been recognized again by LendingTree as one of the top-satisfying Lenders in the nation.

LendingTree ranked Wyndham as one of the Top 10 Lender in customer satisfaction.

For the 2nd time this year, LendingTree ranked Wyndham as one of the Top 10 Lender in customer satisfactionWyndham was also given LendingTree’s Gold Leaf and President’s Club awards earlier this year.

Lendingtree LT customer satiscation q3 2018

Customer satisfaction has always been our number one priority at Wyndham, so we’re honored that our customer-centric process has been recognized. This only encourages us to push ourselves and make the mortgage process even better for our customers.

The criteria we fulfilled to place in the top-satisfying lenders included:


Offered Rates


  • Wyndham charges no hidden fees, so you aren’t bombarded with costs like underwriting, processing or application fees* 

Closing Costs

  • Other big lenders/big banks tend to charge hundreds, or thousands, more than Wyndham’s closing costs.


  • With an online loan portal, and dedicated-teams with multiple forms of contact, you’re always in the loop for your loan.

Customer Service

  • Dedicated teams are assigned specifically to your loan, and it is completely underwritten and processed in-house so you can ask any questions you have.

Overall Customer Experience 

  • With thousands of 5-star reviews on LendingTree alone, it’s obvious why our customer experience is ranked one of the nation’s best.

Wyndham is honored to win this award for its efforts. Ben Cowen, our Chief Operating Officer, says:

Its our people and technology that enable us to offer great customer service AND really competitive rates. Very few lenders can offer both. 

We are honored to be recognized by LendingTree for our customer service. This award is highly sought after by 100s of mortgage lenders on the LendingTree exchange. I am very proud of our Wyndham Team!

This award comes fresh off the heels of placing in The Charlotte Observer’s “Top Places to Work in the Charlotte Metro-area” last week. Our values permeate through all levels of the corporation, and believe that happy workers lead to happy customers. 

Wyndham is humbled and thankful to receive this award from LendingTree, and we want to thank all our employees and customers in helping us achieve this milestone. 


*Does not apply to third party fees associated with you loan 


With more than 21 years in the industry, we’re a leading fintech mortgage lender saving current and potential homeowners money and time through transparent rates, zero junk lender fees*, and technology that automates over five million tasks each month. We’ve served over 100,000 borrowers, boast a 98% customer satisfaction rating and 4.9 stars on thousands of online reviews, and provide a “mortgages without migraines” experience. (*Note: Wyndham does not charge junk fees, application fees, processing fees, or underwriting fees. There can be fees charged directly by Third Parties for services such as, but not limited to, title, settlement, appraisal, taxes, and insurance.)

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