The Freedom & Flexibility Difference

Category: WCM Updates
Read Time: 2min

For two decades, Wyndham Capital Mortgage (WCM) has positioned itself as a leading mortgage lender. And over the past several years, we’ve led the revolution of incorporating financial technology (or FinTech) into the mortgage lending process. An end-to-end digital process – from loan application to close – is what the modern consumer wants, and so we deliver.

As a loan officer, what does this mean for you? Our robotics and digital processes automate the time-consuming part of your job, allowing you to focus on the most important thing: providing borrowers with world-class service, every single time.

And even better – delighting our customers won’t consume your life. As a WCM loan officer, you will enjoy:

  • Unprecedented freedom, support and opportunity
  • Access to systems and technologies that promote your brand
  • The ability to provide better value to your customers

Freedom, Support and Opportunity

You’ll be supported by cutting-edge technology and a company that wants to empower you to be your best at all times. You’ll be able to easily serve and respond to customers and realtors, regardless of where you are in the world. You can view and respond to leads via text, phone or email whenever you like. And if you’re one of our high-volume loan officers, you’ll receive an assistant to help manage your workload.

We don’t want to tie you to a desk. WCM loan officers have the flexibility to work where, when and how they want.

Promote Your Brand and Receive High-Quality Leads

At Wyndham Capital, we operate using a perpetual marketing operating system supported by a 30-30-30-10 rule:

  • 30% digital marketing
  • 30% lead aggregation
  • 30% referral
  • 10% loan officers

We take the bulk of the burden to help provide you with more consistent, higher-quality leads.

Our marketing team generates leads through multiple vehicles like our website, digital marketing, direct mail and strong relationships with various lead providers. We also use technology that dials online leads within seconds of submission via sites like LendingTree and Bankrate. Our robotics instantaneously display all the relevant information directly to you on demand.

Unlike other mortgage companies, we also support, embrace and drive social media campaigns for our loan officers at no charge. Our campaigns are flexible, allowing you to manage your accounts to your satisfaction.

Our perpetual marketing operating system is designed to help you navigate the volatility of the mortgage volume during busy seasons and economic downturns.

Provide Better Value

Because of our built-in robotics and automation, our loan officers can close loans in 42 days, 30 percent faster than industry standards. Additionally, our highly automated approach costs more than 30 percent less than the industry average. These cost savings are passed on to our borrowers.

Ultimately, our cost savings and closing speed positions our loan officers to be highly competitive and win more loans. Not to mention, having a lower cost to originate a loan allows WCM to outlast market downturns when our competitors struggle and drive the market forward as we continue to improve and innovate.

At the end of the day – your success at work only matters when you’re successful at home. At Wyndham Capital, we have built a sustainable business model that gives you the freedom and flexibility you need. Ready to join our team? Check out to learn more.

Matthew Harris is the Internal Communications Manager at Wyndham Capital Mortgage. With over 11 years of experience writing and creating content about topics from sports and culture to financial systems and business, Matthew brings his expertise to the mortgage industry. Matthew oversees Wyndham’s internal communication and content strategies to help drive the internal messaging and creating content that gives both employees and borrowers relevant and reliable information to help them make informed homebuying, selling and refinancing decisions. Matthew has a Master’s Degree in Communications from Purdue University and a Bachelor's Degree in Journalism from Appalachian State University. His interests include social media marketing, content creation and catching the occasional sports game.

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