6 Advancements to our Customer Experience

Category: Purchase
Read Time: 1min
Last Updated: 5/21/2021

Wyndham Capital’s brand new online portal provides customers with six critical advancements to their mortgage experience.

We know applying for a mortgage can be stressful and time-consuming. But, we don’t want it to be that way. That’s why we had some of the best software engineers and designers in America develop a unique, state-of-the-art customer portal to ensure your experience is as easy as possible.

Check it out.


Wyndham Capital created an online customer portal that’s customized to each individual user.

Here are the 6 ways it will simplify and improve your mortgage experience:

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Everything is centrally located.

From your Professional Mortgage Consultant’s contact information to the documents you need to upload — all of this information is in one place.

This main page will show you the tasks you need to complete as well as the documents Wyndham Capital is currently reviewing.


Track your loan’s status.

There’s an estimated timeline showing where your loan is in the process, as well as the steps that need to be taken in order to reach the next milestone.

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Upload documents straight from your computer or mobile device.

There’s no need to go through the hassle of scanning documents and waiting on mail delivery; you can simply upload documents right into the portal. We receive them instantly.

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Sign documents straight from your computer or mobile device.

Save some trees and frustration by signing disclosures and other important documents online.

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Save time by paying for your appraisal on a secure form.

You don’t have to read your credit card number over the phone or waste time playing phone tag to get your card to the right person. Our portal will show you the appraisal amount and run your card – with your consent, of course – freeing you up to schedule the appraisal ASAP.


An online experience with a personal touch.

Personalize your portal as much or as little as you’d like. You can upload a photo so we can associate your name with your face, and tell us the ultimate goal you’d like this loan to achieve.

We will never lose the human connection in this digital experience.



With more than 21 years in the industry, we’re a leading fintech mortgage lender saving current and potential homeowners money and time through transparent rates, zero junk lender fees*, and technology that automates over five million tasks each month. We’ve served over 100,000 borrowers, boast a 98% customer satisfaction rating and 4.9 stars on thousands of online reviews, and provide a “mortgages without migraines” experience. (*Note: Wyndham does not charge junk fees, application fees, processing fees, or underwriting fees. There can be fees charged directly by Third Parties for services such as, but not limited to, title, settlement, appraisal, taxes, and insurance.)

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